Tuesday, May 17, 2011

To check receipts or not to check receipts? That is the question....

So recently, I have been asked at my job to start checking receipts, I thought it wouldn't be a problem but I was wrong. Some customers get so upset when I asked them to see their receipts that they start screaming at me.


I swear one day I will not keep my temper and shout a Shakespearian line at them! I'll start racking up a few using this generator. It will come in quite handy.
http://www.pangloss.com/seidel/Shaker/index.html? and http://www.pangloss.com/seidel/shake_rule.html


About 1 out of every 50 customers gets upset or/and angry when I ask for the receipt. It might not seem like much, but it is because there are people going in and out all day, so 50 can go by in 10 minutes.



Other than that, a customer called me Captain Jack....... But.....

41 comments:

  1. Sorry for this probably pointless question, why do you check receipts?

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  2. yeah man, i hate working in sales. people get so angry

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  3. Lurker, to make sure they paid for everything in the cart ;) Rocks, how many have you checked and have you caught a single person stealing yet?

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  4. I never even keep my receipts. lol.

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  5. yep i usually leave it at the cashier.. only if i buy something important that has warrenty

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  6. @BigMike: Well some people do walk out with unpaid items, which they say they 'forgot' to pay....

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  7. I'm horrible with receipts captain jack. Don't make me walk the plank.

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  8. That picture looks like Lil' Wayne with a beard.

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  9. captain jack? that doesn't soudn too bad :)

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  10. "Sorry. My manager said I have to. If you're upset, I can get him over here, so you're yelling at the right person..."

    That line, 9 times out of 10, will shut them up. Try it.

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  11. Thou tottering tickle-brained flap-dragon <- how awesome is that! thanks for the links that will come in handy.

    I don't think I could do that job, I would be hiding from customers

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  12. yeah... i only shop in trusted places, places that don't need fraud to make money.

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  13. @Lost.in.Idaho: Yep, I've tried that, they just yell at me more..... 0.o Putting on my IDGAF face works for me though....

    @Poke The Rock: Isn't it great!! LMAO

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  14. "They 'forgot' to pay", ha ha

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  15. People should stop bitching and be pleased that that shop i actually there to begin with.

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  16. Oh fun! Don't you just love it when people yell at you for something you didn't even implement? OH JOYOUS DAY!

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  17. Asking to see the receipt?! WHY WOULD YOU DO THAT?! Lol. I jest, I've never had a problem letting people see my receipt.

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  18. checking receipts could be soul destroying lol.

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  19. hahah usually have to in order to remember the previous night

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  20. They should give you a stun gun.

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  21. Man, I hate people so much. What is wrong with checking receipts. If people give you crap, all you have to say is, in order to keep our prices as low as possible, we are dedicated to deterring theft in any way, and my presence at the door helps with this goal. I am sorry for the inconvienance,but thank you for your understanding. Instant win.

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  22. Captain Jack! Checking receipts can be quite the task but it pays off in the long run :)

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  23. Damn it must suck dealing with all these type of customers now you have to check receipts =/

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  24. I hate when they check my receipts. It's so much harder to steal stuff that way!

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  25. What you need to do is ask for the receipt and start to stutter at the same time, that will really piss them off as much as they piss you off!! Even better if you can add in a facial tick!!

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  26. I always throw my receipts out bra

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  27. How many 'i forgot to pay for this' people do you get?

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  28. sadly I always check receipts...especially in restaurants...just this weekend a waiter tried to sneak 5 extra drinks onto our tab

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  29. here's the best shakespearean insult: you are

    "A knave; a rascal; an eater of broken meats; a base, proud, shallow, beggarly, three-suited, hundred-pound, filthy, worsted-stocking knave; a lily-livered, action-taking knave, a whoreson, glass-gazing, super-serviceable finical rogue; one-trunk-inheriting slave; one that wouldst be a bawd, in way of good service, and art nothing but the composition of a knave, beggar, coward, pandar, and the son and heir of a mongrel bitch: one whom I will beat into clamorous whining, if thou deniest the least syllable of thy addition."

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  30. People can be dicks, but only 1/50 apparently, lol

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  31. at least the other 49 don't get angry. :)

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  32. yell back :b that's all i feel to answer.
    and maybe you do look a little like jd.
    or do you wear captain sparrow's costume...? :b

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  33. I hate when people think you represent the entire company. Like they don't have a job or never had a job working for the man.

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  34. And this is why I buy my stuff online now.

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  35. my job requires insane/stupid/insulting levels of awesome customer service. On par or even more than the BS required for Disney Land. it's insane and partially why I'm the most polite asshole in the world.

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  36. I alwaysss check the receipts! is just a good habbit to get into really ;D

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  37. I would LOVE to see you nail someone with Shakespeare just to see how they'd react.

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